Privacy Policy

This website is delivered by the Apprenticeships Ambassador Network (AAN) in the South-West (SWAAN), one of nine regional networks funded by the Education and Skills Funding Agency (ESFA), an executive agency of the Department for Education (DfE).  For the purposes of the relevant data protection legislation, DfE is the data controller for any personal information processed on this website.  Read the ESFA privacy notice here.

What we collect

We collect your name and basic contact details when completing the Contact Us form.  This information is required purely in connection with your enquiry.  If registering to access the SWAAN Zone, your privacy will also be covered by the privacy policy for Apprenticeship Ambassadors located on that page.

This privacy notice explains how we use (process) any personal data you give to us, or any that we may collect about you.

How we use your personal information

We only use your personal information where we need to or when the law permits. This includes:

  • information on how you use the website – using cookies and page tagging techniques
  • using Google Analytics to collect information about how you use this website. We do not collect or store your personal information through Google Analytics so it cannot be used to identify who you are.

How long we hold personal information

We will only keep your personal information until we fulfil the purpose of collecting it in the first place. This includes any legal, accounting or reporting requirements.

Who we share your personal information with

We may share your information where the law allows us to enable the running of this website, or where we have a legal obligation to do so.  This may occasionally include sharing data with our technology suppliers – for example, our hosting provider.

What is the legal basis for collecting and processing the data

For the use of personal data to be lawful, we need to meet one or more conditions in the data protection legislation. They are as set out in Article 6(1) of the General Data Protection Regulation (GDPR). For this website, the condition we’re meeting is ‘public task’ in Article 6 (1)(e) of the GDPR.

Your data protection rights

Under data protection law, you have certain rights depending on our reason for processing your personal information.

You have the right to:

  • ask for copies of your personal information – also known as ‘right of access’
  • have your personal data rectified if it’s inaccurate or incomplete
  • request to delete or remove personal data where there’s no compelling reason for its continued processing
  • restrict our processing of your personal data
  • If you have any questions about your data protection rights, you can Contact Us in the first instance.

For more information about your data protection rights, read DfE’s personal information charter.

How to complain

Contact Us in the first instance.  You also have the right to make a complaint to the Information Commissioner’s Office.